Accounts are created with the email you used at checkout. A method to check what email was used as checkout is using the Forgot Password option at the login screen. If it still cannot find your email, please contact us.
First, wait up to 5 minutes. Next, check your spam folder. last, make sure you checked the email you used a checkout. If you have any other issues, contact us to change the email.
If you did not request a password reset and you think this is a mistake, please contact us to get this fixed.
Currently, the only way to change your email is to contact us with the email you need to update it to.
1. go to the pricing page /https://smodin.io/signup
2. Select the currency you want to pay with (the default is USD)
3. Select which plan you would like to subscribe to (you will be asked to sign up if you do not have an account)
4. complete the payment
5. Begin using Smodin!
Follow these steps to successfully cancel your current subscription.
1. Navigate to the account page
2. Click on the “subscription” tab located on the left hand side of the screen
3. Click on “cancel subscription” button at the bottom of the page.
Your current subscription will remain active until your next billing date.
Any time! If you only want Smodin for one month, after you sign up click the cancel subscription button. Your account will end at your next billing cycle.
No. Digital products cannot be returned. We offer a free version of the same product so you can try it out before you subscribe.
No. You will need to create a new subscription in the new currency.
You may have paid in USD instead of your native currency. Our pricing page does not show tax or include tax calculations until you get to checkout.
First, try again, sometimes a single request can fail. Sometimes we have downtime up to 1 hour. If the issue persists, please contact us, we will fix the issue as soon as possible.
Most of our other applications run entirely on your machine. If they are not working, try upgrading your browser. If they still are not working, please contact us.
No. We keep user data private, therefore we do not save your text content or send it to third parties. Your text content dissappears after you refresh the page.
Please contact us.
Include a screenshot of your screen with the issue you are having. Please include the email you use to log in to your Smodin account.Contact Us